Cancellation / Refund Policy

  • Order once placed cannot be cancelled.
  • No refund will be provided unless the book delivered is damaged and the text or picture is not legible.
  • Request for refunds should be made within 24 hours of delivery. No refunds request shall be entertained thereafter.
  • No Return/Refund can be on online purchases.
  • Convenience charges are non-refundable in any circumstance.
  • Book Stop reserves the right of assessment of the usage of goods sold online.
  • Stationery for classes PG/LKG/UKG is mandatory (since this would be handed over to your ward during the year by the school as and when required) and cannot be refunded.
  • Delivery of books would restart post lock on a first come first serve basis (on an area-wise basis) at the Book Stop may deem fit.
  • If the government classifies “School Books/Notebooks” to the “Essential Commodities” list; provides a conducive delivery eco-system then BookStop would start deliveries and endeavour to deliver the Books/Notebooks/Uniform at the earliest.